MacroPrimer

Help center · Knowledge base · AI walkthroughs

The knowledge hubfor your product

MacroPrimer helps companies publish easy-to-follow, step-by-step guides and AI-generated video walkthroughs — so users learn fast, support tickets drop, and product adoption climbs.

Import your existing Intercom articles in one click.

acme.help.macroprimer.com

How can we help?

Search the knowledge base…
Getting started

6 articles

Integrations

6 articles

Billing & plans

6 articles

Everything your help center needs

One place to write, generate, and publish the guides your users are searching for.

Articles & categories

Organize easy-to-follow guides into categories with a fast, full-text search bar — the knowledge hub your users actually read.

AI video walkthroughs

Point an agent at your product and it clicks through every feature, narrating a step-by-step video your users can follow along with.

Import from Intercom

Already on Intercom Articles? Bring your Collections and Articles across in one click — no copy-paste, no rewrites.

Your own subdomain

Every workspace ships at you.help.macroprimer.com out of the box, with a custom domain when you're ready.

Live in three steps

01

Create your workspace

Sign up and claim your help-center subdomain in seconds.

02

Write or import

Author guides in Markdown, generate AI walkthroughs, or import your Intercom articles.

03

Publish & adopt

Hit publish. Your users get answers, your support queue gets shorter, adoption goes up.

Moving from Intercom?

Connect your token and we import every Collection and Article into your MacroPrimer workspace — structure intact, ready to publish.

Import my articles

Give your users a place to find answers